Shipping policy
At Foodwell, we are committed to delivering your products — including dry fruits, seeds, dates, mukhwas, candies, and more — quickly, safely, and in perfect condition.
Shipping Charges
- Free Shipping on all orders above ₹499 (India only).
- A Standard Shipping Fee of ₹80 applies to all orders below ₹499.
Shipping charges (if applicable) are clearly shown at checkout before payment.
Order Processing Time
Orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
- Metro Cities: 3–5 business days
- Other Locations: 5–7 business days
- Remote Areas: 7–10 business days
Delivery timelines may vary depending on your location, courier availability, and external factors.
Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery status.
Incorrect or Incomplete Address
Please ensure your shipping details are accurate at the time of order. Foodwell is not responsible for delays or failed deliveries due to incorrect, incomplete, or untraceable addresses.
Customer Support
For any queries related to shipping or delivery:
Phone: +91 9161 955 955
Email: info@risingstarexport.com
Website: www.foodwell.in
Foodwell is a brand owned and operated by RISING STAR EXPORT ENTERPRISES